CIO Magazine
CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of ITas role in achieving business goals.Thus, despite the futility of Verizona#39;s previous dashboards, the stage was set for Kheradpira#39;s effort. aquot;No one ... The first dozen or so metrics he handed to Babbio were based on Kheradpira#39;s knowledge of the business and his own hunches about what he thought Babbio might want. ... Cost drivers: for example, number of repair trucks in the field, repairjobs completed per day and call center productivity .
| Title | : | CIO Magazine |
| Author | : | |
| Publisher | : | - 2004-11-01 |
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