Long-term service agreements (LTSAs) for the maintenance of capital-intensive equipments, such as, gas turbines, medical equipments, aircraft and locomotive engines, are gaining wide acceptance. A typical LTSA contract spanning a period of 5-20 years makes a provider be responsible for fully maintaining customers' equipments. Effective management of LTSAs is very important, since these equipments are vital to the basic infrastructure and the economy of a country. This dissertation develops a rigorous framework for effectively managing the service delivery of LTSAs. Without a rigorous framework, the provider is exposed to extensive losses and endangers end-consumers' lives.This dissertation develops a rigorous framework for effectively managing the service delivery of LTSAs. Without a rigorous framework, the provider is exposed to extensive losses and endangers end-consumersa#39; lives.
Title | : | Creating Optimal Service Delivery Strategy of Long-term Service Agreements from Risk Management Perspective |
Author | : | Chaipat Lawsirirat |
Publisher | : | ProQuest - 2007 |
You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.
Once you have finished the sign-up process, you will be redirected to your download Book page.
How it works: