Service Level Management in der Öffentlichen Verwaltung
Affentlichen.Verwaltung.entwickelt.sich. zunehmend.ein.Bewusstsein.fA¼r.IT. Service.Manage- ment, .ITIL.wird.zu.einem.Thema.fA¼r.die.IT-Strategie.. Das.Buch. bietet.praktische.Empfehlungen.fA¼r.die. EinfA¼hrung.von.IT.Service.Management. nach.
| Title | : | Service Level Management in der Öffentlichen Verwaltung |
| Author | : | Markus Bonk |
| Publisher | : | Symposion Publishing GmbH - 2010-01 |
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